Q. Do you have a retail store I can visit?
A.No, we do not have a retail store, but choose to work from a design work shop. This gives us greater flexibility to create custom balloon decorations for our clients – at all hours. We can be reached via email 24/7 and phone 203.244.7844, 9am - 6pm weekdays. If we don’t answer immediately, leave a short message and we will respond promptly. Sorry our weekends are usually reserved for onsite balloon event decorating and may not be the best time to reach us by phone.
Q. Can you come to the event venue and tell me what I need?
A. Yes, we can provide an onsite consultation for a $50 fee. This fee is applied to your invoice when you book your event with us. You can also take pictures, video and measurements and send us the details for a phone consultation at no cost.
Q. Can I provide my own balloons?
A. It is not necessary to purchase your own balloons unless they are are specialty balloons with custom printed logos or personalized messages. We only use and inflate professional grade balloons and can only guarantee the quality of our design if we can guarantee the quality of the balloons we use.